But there’s always an exception, an abnormality a complaint
letter that’s so cute & funny that it caught the eye of Sir Richard
Branson, founder of the Virgin Group- that he even blogged & tweeted about
it to his millions of followers J
.
Below is the letter written to LIAT, a small airline serving
21 destinations in the Caribbean. Written by Londoner Arthur Hicks and titled
"An Open Letter to LIAT."
Dear LIAT,
May I say how
considerate it is of you to enable your passengers such an in-depth and
thorough tour of the Caribbean.
Most other airlines I
have travelled on would simply wish to take me from point A to B in rather a
hurry. I was intrigued that we were allowed to stop at not a lowly one or two
but a magnificent six airports yesterday. And who wants to fly on the same
airplane the entire time? We got to change and refuel every step of the way!
I particularly enjoyed
sampling the security scanners at each and every airport. I find it
preposterous that people imagine them all to be the same. And as for being
patted down by a variety of islanders, well, I feel as if I've been hugged by
most of the Caribbean already. I also found it unique that this was all done on
"island time," because I do like to have time to absorb the
atmosphere of the various departure lounges.
As for our arrival, well, who
wants to have to take a ferry at the end of all that flying anyway? I'm glad
the boat was long gone by the time we arrived into Tortola last night -- and
that all those noisy bars and restaurants were closed.
So thank you, LIAT. I
now truly understand why you are "The Caribbean Airline."
P.S. Keep the bag. I
never liked it anyway.
